Ref No: MOWFAHRD/WPP/INT/78/2026/080

Terms of Reference (ToR) of Community liaisons officer

Title:  Community liaisons officer 

Post Level: Officer      

AGENCY: Ministry of Women, Family Affairs and Human Rights Development, UNDP Somalia

PROJECT NAME: Joint Programme on Women Peace and protection

Reporting To: Project Coordinator

 Duration of the Contract: 6 Months 

Job Description  

Community liaisons are often the face of the establishment. They interact with community members on a daily basis, building relationships and trust through positive interactions. They may also be tasked with gathering information about specific concerns in their communities— such as protection and trends or safety issues—and reporting this information back to their supervisors.

The community liaison officer will be responsible for all prevention and community outreach activities for the One Stop Centre. S/he Will work to increase communities understanding of GBV, engage men, women, boys and girls in developing strategies to prevent violence and reduce stigma for survivors, as well as encourage service seeking behavior.

               Duties and Responsibilities:

Community liaison officers have a wide range of responsibilities, which can include:

Outreach and Mobilization:

• Providing assistance to victims of domestic abuse, including helping them find shelters and other resources. Disseminate information about the available services for survivors of GBV
• Development of communication materials and advocacy strategies as part of the broader prevention strategies.
• Identify and refer vulnerable women and girls to access services and support from the One Stop Centre
• Carry out community sensitization, awareness raising and education activities in the IDP camps, and other locations in the host communities. o            Provide referrals to vulnerable women, girls, and especially GBV survivors to access services available in the community and at the safe spaces.
• Conduct outreach activities to encourage women and girls to seek GBV services.
• Establish regular coordination and liaison with community leaders, NGOs, service providers and local organizations
• Pursue and develop effective working relationship with local community organisations and resources that work towards the establishments’ goals in the host community and IDP
• Making presentations to schools and community groups about crime prevention, effects of GBV and SGBV, services provided and who to contact, as well as other topics related to the establishments mission. o Provide administrative support to the One Stop Centre, including performing clerical duties such as filing reports, updating databases, and typing correspondence
• Promoting community involvement in awareness raising and outings in promoting and combating stigmatisation
• Performing other tasks as needed such as serving as a field monitor, undertaking safety audits in the surrounding community, and observing the impact of the initiative on the community.
• Maintaining records of crimes and other events relating to the establishment goals and within their jurisdiction, including taking notes as well as consulting/interviewing with members of the community.
• Providing public information about crime prevention techniques, such as home security awareness as well as reporting mechanisms in place
• Provide confidential support to individuals and groups within the community

   Coordination and networking

• Actively participate in scheduled meetings such as Case Conferences and

SGBV inter-agency meetings.

• Identify new networks to work with to ensure wholesome support to the clients.
• Work in close collaboration with psycho-social worker to ensure ongoing needs of at-risk groups, women and girls are being met in the prevention related activities.
• Strengthen existing referral systems and networks of psychosocial service providers
• In collaboration with other partners, design psychosocial interventions within the IDPs and Host community focusing on the psychosocial needs of adults, youth and children.
• Assist in development of referral networks between partners implementing GBV and implementation of referral pathways.

 Competencies Core Values: 

• Respect for Diversity
• Integrity
• Professionalism

Functional Competencies: 

• Knowledge in Women, Peace, and Security.
• Proven ability to advocate and provide policy, substantive and strategic advice in SGBV
• Ability to develop and maintain strong relationships
• Ability to synthesize program performance data and produce analytical reports to inform management and strategic decision-making;
• Excellent analytical and communication skills required;
• Strong knowledge of UN programme management systems and Government institutions.

Minimum Qualifications and Experience

• Education: community liaisons are required to have a bachelor’s degree in a field such as public relations, communications, social work or community development.
• Training & Experience: Previous social work and/or community engagement work experience or experience working with women and girls and communities on GBV issues;
• Community liaisons should have experience dealing with people, good communication and observational skills, as well as have experience working long hours if needed and handling disputes, additional experience and training can be gotten during job, especially focusing on the context of the region. Community liaisons may also receive instruction

on the organization’s policies and procedures.

Qualified persons with required skills qualification are invited to submit their cover letter and curriculum vitea with detailed work-related referees through   mowhrd.swss@gmail.com to be reached

Please note only shortlisted candidates will be contacted. Deadline for the position is 27^th September 2026

Mowfahrd is an Equal Opportunity employer